Neulife gives you the option to replace or return the products bought on Neulife.com within 7 days of the receipt of the order.We will either replace the product, exchange, or issue a credit note if the product requested is out of stock.
When Returns & Exchanges are not possible
There are certain scenarios where it is difficult for us to support Returns & Exchanges :
What do I do if the product I’ve received is not as described?
If the product after opening is not as described, we request you to call +91 22-6773 2222 immediately for assistance. You will be requested to share images/Lot no/product details etc. If the product received is not up to Neulife standards, you will receive a replacement ,exchange or refund for the same.
I need to return an item, how do I arrange for a pick-up?
You can contact us on +91 22-6773 2222 for further assistance.