Q: How many Neulife Points can be earned on each order?

A: Earn 5 points for every ₹100 spent on www.neulife.com

Q: Which brands are applicable for earning points?

A: Points can be earned on all brands available on www.neulife.com

Q: When are Neulife Points credited in my account?

A: Points are credited in your Neulife account after products are delivered to you, only if products are not returned within our 7-day return period.

Q: Is there an expiry date for points?

A: Neulife Points do not have an expiry date.

Q: How can I check my reward points balance?

A: Login to your Neulife Account → My Account → Reward Points to check the available points.

Q: How do I calculate the value of my points?

A: You can check the value of your points by logging in to your account. The value of points is mentioned along with the points balance.

Q: How to use Neulife Points?

A: Neulife Points can be used to get a discount of equivalent value on your subsequent orders. At the time of placing an order, tick ‘Use my reward points’ on the payment methods page and proceed. The ₹ value of your points will be deducted on your order total.

Q: On which brands can Neulife Points be redeemed?

A: Points can be redeemed on all orders irrespective of the brand.

Q: Can I encash or transfer points?

A: Neulife Reward Points are non-encashable and non-transferable.

Q: How many points do I need to have to start redeeming?

A: You need to have a minimum of 100 points to be able to redeem.